Is Incogni down or not working?

What happened to Incogni, why did the service go down and not work? Here you can see who else is having the same problem with Incogni, as well as possible solutions. According to our statistics, the following most often do not work: App, Login, Website.

Current status: No failures

At the moment, according to our data, Incogni is working fine, but single failures are possible. If Incogni does not work for you, then report your problem and write a comment.
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Incogni outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Weight 0 0 0 0 0 0
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Total weight in 24 hours: 0 Busiest hour: 22:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Twitter: http://www.twitter.com/incogni_com

Facts

Official website incognito.org.uk, incognito.org.uk

About Incogni

Note: the available fact sheet for this name describes a British musical group (a band with a jazz profile and its own website), which does not appear to match this service. Usable verified facts are therefore limited, and no service-specific details are listed here.
Incogni status updates are collected here. This page tracks reported problems with the app, the login flow, and the website. If something feels off, check the current reports first. Most issues turn out to be brief and get resolved without any action on your side. We keep this page updated as new reports come in.
Incogni is a service that handles data removal requests on your behalf. It contacts data brokers and asks them to delete your personal information. You manage everything through the app, which also has a website and a login system. When problems appear, they usually involve one of three things. Login can fail or loop back to the sign-in screen. The app may stop refreshing, or requests can appear stuck in one state for a long time. The website can also load slowly or reject valid credentials. Before reporting a problem, check a few basics. Make sure your password is current and that you are not signed in on an old session. Try closing and reopening the app, or clear the browser cache if you use the website. A poor connection can also block updates, so test on another network if you can. If none of that helps, the reports on this page may point to a wider incident.

Questions

Is Incogni down right now?

According to reports on this page, Incogni looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Incogni yet.

Why does my removal request stay in the same status for a long time?

Data brokers do not all respond at the same speed. Some take weeks to process a request, so a request can sit in one state without anything being wrong. If the app itself is not updating, that is a different problem and would show up in the reports here.

I cannot sign in, but my password is correct. What should I do?

First confirm that you are using the right account and that your password manager has not saved an old password. Try the website instead of the app, or the other way around. If both fail and reports on this page mention login issues, the problem is likely on the service side and should clear once it is fixed.

Incogni - error and failure reports, troubleshooting methods

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