Is koala bear down or not working?

What happened to Koala, why did the service go down and not work? Here you can see who else is having the same problem with Koala, as well as possible solutions. According to our statistics, the following most often do not work: App, Courses, Login, Website.

Current status: No failures

At the moment, according to our data, Koala is working fine, but single failures are possible. If Koala does not work for you, then report your problem and write a comment.
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Koala outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 23:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Twitter: http://www.twitter.com/StudiosEinstein

About Koala

Koala (koala, koala bear, coala) is an arboreal herbivorous marsupial native to Australia. It is classified as a taxon.
This status page tracks Koala's app, courses, login, and website. We keep it simple: when something stops working, we say so here. Reports from users refresh on this page, and updates appear as soon as our team confirms a problem. If Koala feels off for you, look here first before reinstalling anything or contacting support. Most issues are small and resolve quickly, and this page will show what is happening and how far along the fix is.
Koala is an online service that brings together an app, a set of courses, account logins, and a public website. People use the app on the go, study through the courses on a browser or a phone, and manage their accounts in one place. Because these parts share infrastructure, trouble in one area can spill into the others. The most common problems are login loops after a password change, course pages that load slowly or fail to open videos, and brief app crashes after an update. The website occasionally shows cached content when it should show fresh material. There are a few things worth checking on your side. Confirm your internet connection, and try switching between wifi and mobile data. Make sure your app is updated to the latest version, since older builds sometimes misbehave after backend changes. If login fails, reset your password through the website rather than retrying repeatedly. Clearing the app cache or trying a different browser resolves many course playback issues. If none of that helps, check this page for an active incident and follow along until it is marked resolved.

Questions

Is Koala down right now?

According to reports on this page, Koala looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Koala yet.

Why can't I log in even though my password is correct?

Login problems usually come from an outdated app version, a cached session, or a recent password change that hasn't synced everywhere. Update the app, sign out fully, then sign back in. If that fails, reset your password on the website and try again.

My course videos won't load. Is it my device or the service?

It can be either. Check this page for an active incident first. If everything is marked operational, clear your browser cache or the app cache, switch networks, and try again. Playback issues tied to your connection or cache usually clear up right away.

Koala - error and failure reports, troubleshooting methods

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