Is Lidl Plus down or not working?

What happened to Lidl Plus, why did the service go down and not work? Here you can see who else is having the same problem with Lidl Plus, as well as possible solutions. According to our statistics, the following most often do not work: App Is Frozen, App Update Issue, App Won't Open, Check-out, Login, Poor App Speed, Product Page, Search, Server Connection, Shopping Cart.

Current status: No failures

At the moment, according to our data, Lidl Plus is working fine, but single failures are possible. If Lidl Plus does not work for you, then report your problem and write a comment.
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Lidl Plus outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 02:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

What people report

  • home page not loading: 50%
  • Coupon page not working: 50%

Also seeing reports right now

Other services in this category

Lidl Plus is the loyalty and offers app for Lidl stores. When it misbehaves, the usual trouble spots are login, product pages, and connecting to Lidl's servers. This page explains what typically goes wrong and what you can check yourself before reaching out. Most issues are small and fixable in a few minutes.
Lidl Plus is a supermarket app. It stores digital coupons, weekly offers, and your loyalty account. You can also use it at the till, keep receipts in one place, and follow the store leaflet from your phone. Because it ties into Lidl's account system, some features depend on a stable connection to their servers. Problems usually show up in a few familiar ways. The app may freeze on open, log you out repeatedly, or fail to load product pages and search results. Cart contents sometimes do not sync between devices. Slow performance and failed check-out codes are also common complaints. Before reporting a fault, try the basics. Confirm your internet connection and close the app fully before reopening it. Check for an update in the app store, since outdated versions often cause crashes. If login fails, reset your password rather than retrying the same one. For check-out or coupon problems at the till, ask the cashier to enter the code manually.

Questions

Is Lidl Plus down right now?

According to reports on this page, Lidl Plus looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Lidl Plus yet.

Why do my coupons sometimes fail to apply at the till?

The barcode may not scan cleanly, or the app might not have refreshed your account. Ask the cashier to enter the code manually, and check that you are logged in before you reach the checkout.

Can I use Lidl Plus on more than one device?

Yes. Log in with the same account on each device. If your saved items or receipts do not appear, make sure both devices are updated and connected to the internet.

Lidl Plus - error and failure reports, troubleshooting methods

Is Lidl Plus down or not working?
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Marina Scott - 2 years ago - Jan 26, 2025 9:00 AM
Jan 25 09:50 Scanned app at checkout all good but total was too high. Asked to see discounts and told 'Oh sorry it's not working, you can call customer services.' Manager was requested and I hald up the line. He eventually called customer services and had standard message. Emptied shopping onto belt and left because woild not refund pound in trolley. Manager took zero responsibility for the problem. Very angry wasted an hour of my life.
Karen Pace - 2 years ago - Jan 25, 2025 5:15 PM
Noticed at till that offers on Lidl plus hadn't been discounted. Operator spoke to supervisor who stated that Lidl plus wasn't discounting items.Very annoying & frustrating,shopping returned & no digital receipt for items actually purchased. Assistant not previously aware of issue so I wonder how many people were oblivious that their shop wasn't discounted as advertised.Seemingly no other way of discounting. Not happy.