Is LiveAgent down or not working?

What happened to LiveAgent, why did the service go down and not work? Here you can see who else is having the same problem with LiveAgent, as well as possible solutions. According to our statistics, the following most often do not work: Account, Login, Mobile App, Website.

Current status: No failures

At the moment, according to our data, LiveAgent is working fine, but single failures are possible. If LiveAgent does not work for you, then report your problem and write a comment.
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LiveAgent outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 22:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

About LiveAgent

LiveAgent is listed in Wikidata as a music company specializing in arranging live music concerts. Note that the status page content on this site covers the LiveAgent support software; the Wikidata record may refer to a different entity with the same name.
LiveAgent is a customer support platform that brings email, chat, and ticket handling into one place. If something stops working, it usually affects one part of the service rather than everything at once. This page shows current status for the website, login, account features, and the mobile app.
LiveAgent is a help desk and live chat tool used by support teams to answer customer messages. Tickets, chat conversations, and account settings all run through the same dashboard. Problems most often show up in one of a few places. The web dashboard may load slowly, chat widgets on customer sites may not connect, or emails may arrive late. Login failures can also happen after password changes or browser updates. If you are having trouble, start with the basics. Check your internet connection, clear your browser cache, and try a different browser or the mobile app. If chat widgets on your site are down, confirm the widget code is still installed correctly. If nothing works, the issue is probably on our side and this page will reflect it.

Questions

Is LiveAgent down right now?

According to reports on this page, LiveAgent looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for LiveAgent yet.

Why can I not log in to my LiveAgent account?

Check that your email and password are correct and that your browser is not blocking cookies. Try a private window or another browser. If login still fails, reset your password or contact your account administrator.

The live chat widget is not appearing on my website. What should I do?

First confirm the widget code is still present on your site and has not been removed by a recent update. Clear your site cache if you use one, then test in a private browser window. If the widget still does not load, check this page for service status.

LiveAgent - error and failure reports, troubleshooting methods

Leave your comment describing the failure and share with other users how to solve the problem.
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