Is LivePerson down or not working?

What happened to Liveperson, why did the service go down and not work? Here you can see who else is having the same problem with Liveperson, as well as possible solutions. According to our statistics, the following most often do not work: Login, Server Connection, Website.

Current status: No failures

At the moment, according to our data, Liveperson is working fine, but single failures are possible. If Liveperson does not work for you, then report your problem and write a comment.
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Liveperson outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 22:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Website: https://health.liveperson.com/status.jsp?accountno=5296924
  • Facebook: https://www.facebook.com/49571722061
  • Twitter: http://www.twitter.com/liveperson

Facts

Official website liveperson.com, liveperson.com
Started 1995
Country United States, Israel

About Liveperson

Liveperson Inc., also known as LivePerson, Inc., is a dotcom company founded in 1995. It is headquartered in New York City and operates in the United States and Israel. The company's website is www.liveperson.com.
LivePerson is an online messaging and engagement platform used by businesses to talk with their customers across websites and apps. When something stops working, it usually shows up as a chat window that will not load, agents who cannot sign in, or messages that sit unsent. This page collects status reports from users so you can see whether the problem is on your end or on LivePerson's side.
LivePerson, Inc. provides conversational messaging software that lets companies connect with customers through live chat, bots, and messaging channels. The platform runs in the background of many retail, banking, and support sites, so problems can affect both the businesses using it and the visitors trying to reach them. The most common trouble spots are login failures for agents, dropped server connections, and chat widgets that fail to appear on a website. Slower-than-usual message delivery and stalled visitor sessions are also reported from time to time. Before filing a report, check your own connection first. Try a different browser or device, clear your cache, and confirm your network is not blocking the chat script. Agents should verify their credentials and see whether colleagues can sign in. If the widget is missing on one page but loads elsewhere, the issue may be local to your site's integration.

Questions

Is Liveperson down right now?

According to reports on this page, Liveperson looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Liveperson yet.

Why can't I load the LivePerson chat widget on a website?

A missing widget is often caused by a local issue, such as an ad blocker, a script blocker, or an unstable connection. Disable extensions, refresh the page, and try another browser. If the widget is still missing on multiple sites, the problem may sit with the platform itself.

What should I do if I can't sign in as an agent?

Confirm your username and password, then check whether coworkers can log in. If the whole team is locked out, the issue is likely on the service side. If only you are affected, reset your credentials or clear your browser cache before trying again.

Liveperson - error and failure reports, troubleshooting methods

Is LivePerson down or not working?
Leave your comment describing the failure and share with other users how to solve the problem.
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