Is My Vue down or not working?

What happened to My Vue, why did the service go down and not work? Here you can see who else is having the same problem with My Vue, as well as possible solutions. According to our statistics, the following most often do not work: App, Check-out, Login, Search, Ticketing, Website.

Current status: No failures

At the moment, according to our data, My Vue is working fine, but single failures are possible. If My Vue does not work for you, then report your problem and write a comment.
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My Vue outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 13:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/147114011989238
  • Twitter: http://www.twitter.com/vuecinemas
My Vue is a booking and ticketing service you can use from the app or the website. If something stops working, this page shows current status and recent incidents. You do not need to report anything twice — check here first, then contact support if your problem is not listed.
My Vue lets you find films, book seats, and buy tickets online. You can log in to save your details and manage bookings. The app and website share the same account system, so an issue with one can affect the other. Common problems include slow search results, seats not updating during busy booking periods, and payment steps timing out. Login sessions may also end unexpectedly after an update. These usually clear up on their own, but some need action on your side. First, check your internet connection and try reloading the page or restarting the app. If payment fails, confirm your card details and that no banking app is blocking the transaction. An outdated app version can cause booking errors, so install available updates. Clearing the app cache or using a different browser also resolves many display issues.

Questions

Is My Vue down right now?

According to reports on this page, My Vue looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for My Vue yet.

Why can I not log in to my My Vue account?

Check your email address and password first, and reset your password if needed. If you recently changed devices, you may need to sign in again. Server-side login issues appear on this status page when they happen.

My payment went through but I have no ticket. What should I do?

Wait a few minutes and check your email, as confirmations can be delayed. If no ticket arrives, contact support with your payment details and booking attempt time so they can trace it.

My Vue - error and failure reports, troubleshooting methods

Is My Vue down or not working?
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