Is NZPost down or not working?

What happened to New Zealand Post, why did the service go down and not work? Here you can see who else is having the same problem with New Zealand Post, as well as possible solutions. According to our statistics, the following most often do not work: App, Check-out, Login, Tracking, Website.

Current status: No failures

At the moment, according to our data, New Zealand Post is working fine, but single failures are possible. If New Zealand Post does not work for you, then report your problem and write a comment.
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New Zealand Post outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
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Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 13:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/264548556959228
  • Twitter: http://www.twitter.com/nzpost

Facts

Official website nzpost.co.nz
Started 1987
Country New Zealand

About New Zealand Post

New Zealand Post (also known as NZPost or New Zealand Post Limited) is the postal service of New Zealand. It was established on 24 February 1987 and is headquartered in Wellington. The company operates in the postal and courier industry, and its official website is nzpost.co.nz.
New Zealand Post is the national postal service of New Zealand, running parcel delivery, mail, and a growing set of online services. When its systems have trouble, the impact usually shows up in tracking updates, checkout flows, or the website itself. This page collects user reports in real time, so you can see patterns across the app, login, tracking, and checkout rather than guessing whether the problem is on your end.
NZ Post handles letters, parcels, and courier services across New Zealand, and much of the customer experience now happens online through its website and app. You can buy postage, book a pickup, redirect a parcel, and follow deliveries from send-out to doorstep. The issues people report most often involve tracking pages that stall or show no movement, checkout errors when buying postage online, and login problems in the app or on the website. Delivery itself can also lag behind the online status during busy periods. Before assuming an outage, try refreshing the tracking page, checking that your app is updated, and confirming your payment details at checkout. Clearing your browser cache or switching devices often rules out local causes. If tracking shows no movement for days, the item number itself may be worth double-checking.

Questions

Is New Zealand Post down right now?

According to reports on this page, New Zealand Post looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for New Zealand Post yet.

Why is my tracking status not updating?

Tracking can pause at one status while the parcel moves between depots, especially overnight or on weekends. Give it a few hours. If nothing changes after a couple of business days, contact NZ Post support with your tracking number.

What can I do if the NZ Post app will not let me log in?

First check your password with a manual entry rather than autofill, since saved credentials are a common cause. Then try the website instead of the app. If both fail, reset your password or wait a short while, as account systems sometimes have brief interruptions.

New Zealand Post - error and failure reports, troubleshooting methods

Is NZPost down or not working?
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