Is National Health Service Wales down or not working?

What happened to NHS Wales, why did the service go down and not work? Here you can see who else is having the same problem with NHS Wales, as well as possible solutions. According to our statistics, the following most often do not work: App, Appointments, Login, Records, Website.

Current status: No failures

At the moment, according to our data, NHS Wales is working fine, but single failures are possible. If NHS Wales does not work for you, then report your problem and write a comment.
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NHS Wales outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 21:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/100063456035311
  • Twitter: http://www.twitter.com/NHS111Wales

Facts

Official website nhs.wales, gig.cymru
Started 1948, 1946
Country United Kingdom

About NHS Wales

NHS Wales, also known as National Health Service Wales (Welsh: GIG Cymru), is the publicly funded healthcare system in Wales, part of the United Kingdom. It was established in 1948, with roots dating to 1946. It is classified as a public healthcare system and a government agency or ministry. Its headquarters are in Cardiff, and its official websites are www.nhs.wales and www.gig.cymru.
NHS Wales is the publicly funded healthcare system for Wales. Its digital services cover appointments, patient records, login tools, and the main website. When these platforms slow down or fail, the impact is practical: booking an appointment, checking results, or reaching health information becomes harder. This page tracks the current status of NHS Wales services so you can tell quickly whether a problem sits with the service or with your own connection.
NHS Wales delivers public healthcare across Wales, and its online services let patients manage appointments, view records, and find health guidance. Digital access is increasingly central to how people interact with the health system. Common issues include appointment booking systems not loading, login failures on patient portals, and record pages timing out. The main website can also run slowly during periods of high demand, such as health advice campaigns or seasonal illness peaks. Some problems affect only one service, so check which specific app or page is misbehaving. On your side, try a fresh login, confirm your account details, and test another browser or device. Clear cached data if pages look outdated. If an app fails after an update, reinstalling it often helps. If everything else works but one NHS Wales service does not, the issue is likely on the service side.

Questions

Is NHS Wales down right now?

According to reports on this page, NHS Wales looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for NHS Wales yet.

Why can't I log in to my NHS Wales account?

Check your username and password carefully, then try resetting your password. If login still fails, the issue may be with the authentication service rather than your details. Wait a few minutes and try again, or use the website instead of the app.

What should I do if appointment booking isn't working?

First confirm whether other NHS Wales pages load normally on your device. If only booking is affected, the appointment system is likely having trouble. You can contact your GP practice by phone as an alternative, or retry later.

NHS Wales - error and failure reports, troubleshooting methods

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