Is Ocado Group plc down or not working?

What happened to Ocado, why did the service go down and not work? Here you can see who else is having the same problem with Ocado, as well as possible solutions. According to our statistics, the following most often do not work: App, Check-out, Login, Order Tracking, Website.

Current status: No failures

At the moment, according to our data, Ocado is working fine, but single failures are possible. If Ocado does not work for you, then report your problem and write a comment.
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Ocado outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 13:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/ocado/22797822472
  • Twitter: http://www.twitter.com/Ocado

Facts

Official website ocado.com
Started 2000
Country United Kingdom

About Ocado

Ocado, also known as Ocado Group plc, is a British online supermarket founded in 2000. Its headquarters are in the United Kingdom, and it operates in the retail and grocery sectors. The official website is https://www.ocado.com/.
Ocado is a British online supermarket. If your order, app, or the website is misbehaving, this page collects live reports from other shoppers. Check here before contacting support. Most issues are short-lived, and many can be fixed on your side in a minute or two.
Ocado delivers groceries ordered through its website and mobile app. You can shop, check out, log in, and track deliveries without visiting a store. The company was founded in 2000 and is based in the United Kingdom. The problems people report most often involve the app crashing, slow check-out, trouble logging in, or order tracking that stops updating. At peak times, like holiday slots opening, the website can slow down as many shoppers arrive at once. Before assuming an outage, check a few things. Confirm your internet connection works. Try the website if the app fails, or the other way around. Update the app to the latest version, and clear cached data if pages load oddly. For payment errors, verify your card details and billing address. If your delivery slot is confirmed, the order itself is usually safe even when tracking looks stuck.

Questions

Is Ocado down right now?

According to reports on this page, Ocado looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Ocado yet.

Why can't I log in to my Ocado account?

Check that your email and password are entered correctly, then reset your password if needed. If the login page loads slowly, many other shoppers may be online at the same time. Wait a few minutes and try again.

My order tracking has stopped updating. What should I do?

Tracking can lag behind the driver's actual progress. Refresh the app or website after a few minutes. If your delivery is seriously late, use your confirmation email to find the customer service contact details.

Ocado - error and failure reports, troubleshooting methods

Is Ocado Group plc down or not working?
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