Is Pacific Century Cyber Works down or not working?

What happened to PCCW, why did the service go down and not work? Here you can see who else is having the same problem with PCCW, as well as possible solutions. According to our statistics, the following most often do not work: E-mail, Internet, Phone, Television, Total blackout, TV Streaming, Website.

Current status: No failures

At the moment, according to our data, PCCW is working fine, but single failures are possible. If PCCW does not work for you, then report your problem and write a comment.
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PCCW outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 00:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/200383099984165

Facts

Parent organization Pacific Century Group
Official website pccw.com
Started 1999
Country Hong Kong

Related

  • Pacific Century Group

About PCCW

PCCW Limited (also known as Pacific Century Cyber Works) is a Hong Kong telecommunications and internet services company. It was founded in 1999, is headquartered in Hong Kong, and operates in the telecommunications industry. It is owned by Pacific Century Group. Its website is www.pccw.com.
PCCW is a Hong Kong telecommunications company. It runs phone, broadband, television, and email services for homes and businesses across the city. When one of these services has a problem, this page collects reports and shows what is failing. It also helps you tell the difference between a widespread fault and an issue with your own equipment or account.
PCCW Limited is a Hong Kong telecommunications company. It offers fixed-line phone, internet, email, and television services, including streaming TV. The company was founded in 1999 and operates from Hong Kong. Problems vary by service. Internet can drop or slow down, email may stop sending or receiving, and TV streaming can freeze or fail to load. Phone lines can go silent, and in rare cases everything stops at once, which looks like a total blackout. Before you report, check your own setup. Restart your modem or router, confirm cables are seated properly, and test Wi-Fi against a wired connection. Check whether your account and bills are in order, and see if neighbours on the same service are affected. If the status page shows a spike in reports, the fault is likely on the network side.

Questions

Is PCCW down right now?

According to reports on this page, PCCW looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for PCCW yet.

Why does my PCCW internet keep dropping even when the status page looks fine?

Small, local faults often do not show up as a mass outage. Restart your modem, check your cables, and test a wired connection. If drops continue, contact support, since the issue may be with your line or equipment.

Does a total blackout mean all PCCW services are down?

It means reports suggest a broad disruption across services such as internet, phone, and TV. Check the live report counts here and your own equipment before assuming every service is affected in your area.

PCCW - error and failure reports, troubleshooting methods

Is Pacific Century Cyber Works down or not working?
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