Is Prusa3D down or not working?

What happened to Prusa3D, why did the service go down and not work? Here you can see who else is having the same problem with Prusa3D, as well as possible solutions. According to our statistics, the following most often do not work: App, Check-out, Login, Order Tracking, Website.

Current status: No failures

At the moment, according to our data, Prusa3D is working fine, but single failures are possible. If Prusa3D does not work for you, then report your problem and write a comment.
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Prusa3D outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 23:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/555646044505720
  • Twitter: http://www.twitter.com/Prusa3D
Prusa3D runs the online store, account area, and support tools for Prusa 3D printers. When any part of this goes quiet, it usually affects ordering, tracking a shipment, or reaching firmware and manuals. This page tracks the live status of the website, login, checkout, and order tracking so you can tell a service problem from a local one.
Prusa3D is the web presence of Prusa Research, a 3D printer maker. The site covers the shop, customer accounts, order tracking, and downloads for drivers and firmware. Most activity flows through the website and the login behind it. Problems tend to cluster in a few places. Checkout can stall during product launches when many people order at once. Order tracking may lag behind the carrier. Login sessions can drop or fail to refresh. Before assuming an outage, try a private browsing window and a different browser. Clear cookies for the site if login loops. If checkout fails, check that your payment method was not declined by your bank. A slow order tracker often just means the carrier has not scanned the parcel yet.

Questions

Is Prusa3D down right now?

According to reports on this page, Prusa3D looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Prusa3D yet.

Why can I not log in to my Prusa3D account?

Check that your email and password are correct and that no browser extension is blocking cookies. A private window helps rule out stale session data. If the login service itself is failing, it will show as degraded here.

Why is my order not showing tracking updates?

Tracking data comes from the carrier, and scans can be delayed for a day or more. Give it a little time first. If the order tracking page on Prusa3D will not load at all, check its status here.

Prusa3D - error and failure reports, troubleshooting methods

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