Is Shoretel down or not working?

What happened to Shoretel, why did the service go down and not work? Here you can see who else is having the same problem with Shoretel, as well as possible solutions. According to our statistics, the following most often do not work: E-mail, Hosting, Internet, Managed Services, Phone, Total blackout, Website.

Current status: No failures

At the moment, according to our data, Shoretel is working fine, but single failures are possible. If Shoretel does not work for you, then report your problem and write a comment.
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Shoretel outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 14:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/32684432601
  • Twitter: http://www.twitter.com/Shoretel

Facts

Official website shoretel.com
Started 1996
Country United States

About Shoretel

ShoreTel is a US company founded in 1996, headquartered in Sunnyvale, California. It operates in the telecommunications industry.
ShoreTel is a business communications provider, and when its services slow down or drop, work phones feel it first. This page collects user-reported problems with ShoreTel services, including phone service, hosted systems, email, and web access. Reports come in as they happen, so the picture you see here reflects recent activity rather than a fixed schedule.
ShoreTel is a United States company founded in 1996 that builds business phone systems and related communications services. Its offerings include VoIP desk phones, managed services, hosting, and internet-connected tools that offices rely on daily. When problems occur, they usually show up as dropped calls, phones that fail to register, poor call quality, or trouble reaching voicemail and admin consoles. Hosted services and web portals can also go offline, and email notifications tied to the system may stop arriving. Before reporting an issue, check your own network first. Confirm your desk phone has power and a working cable, restart it, and test another device on the same connection. If your internet provider is having trouble, calls will suffer regardless of ShoreTel's status. If local checks pass and others on your team see the same fault, an outage on the provider side is likely.

Questions

Is Shoretel down right now?

According to reports on this page, Shoretel looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Shoretel yet.

Why do my calls sound choppy even when the phones connect?

Choppy audio usually points to network strain rather than a total outage. Check bandwidth-heavy activity on your connection, confirm your phone's cables are seated properly, and restart the handset. If several users report the same quality problem at once, the issue may sit with the provider.

How can I tell if the problem is on my end or with ShoreTel?

Test a second phone or a softphone on the same network. If those work, the fault is likely local to one device. If nothing connects and your internet is fine, the problem is probably on the service side, and other reports on this page will confirm it.

Shoretel - error and failure reports, troubleshooting methods

Is Shoretel down or not working?
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