Is SoFi down or not working?

What happened to SoFi, why did the service go down and not work? Here you can see who else is having the same problem with SoFi, as well as possible solutions. According to our statistics, the following most often do not work: Account Balances, App, Customer Service, Login, Payments, Website.

Current status: No failures

At the moment, according to our data, SoFi is working fine, but single failures are possible. If SoFi does not work for you, then report your problem and write a comment.
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SoFi outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 19:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Twitter: http://www.twitter.com/sofisupport
SoFi status updates live here. We track reported problems across the app, website, logins, payments, account balances, and customer service. When something breaks, you will see it reflected in the report trends below. Check this page first before contacting support.
SoFi is an online personal finance company. Members use it for banking, loans, investing, and money management, mostly through the mobile app and website. Because so much happens in one app, a single fault can affect several features at once. The issues people report most often involve logins, slow balance updates, and payment delays. The website and app can also go down separately, so one working does not always mean the other is fine. Before reporting a problem, check a few things on your side. Make sure your app is updated to the latest version. Try the website if the app fails, or the other way around. Confirm your internet connection is stable, and verify whether the delay involves your bank rather than SoFi itself.

Questions

Is SoFi down right now?

According to reports on this page, SoFi looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for SoFi yet.

Why can I log in to the app but not see my updated balance?

Balance displays can lag behind the rest of the app during high traffic or processing delays. Wait a few minutes and refresh. If the balance still looks wrong, check recent transactions to see whether activity itself is showing correctly.

What should I do if my payment shows as pending for a long time?

Pending payments often reflect processing between banks rather than a fault on SoFi's side. Check whether your sending bank shows the same status. If it stays pending well beyond the normal window, contact SoFi support with the payment details.

SoFi - error and failure reports, troubleshooting methods

Is SoFi down or not working?
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