Is Sunsynk down or not working?

What happened to Sunsynk, why did the service go down and not work? Here you can see who else is having the same problem with Sunsynk, as well as possible solutions. According to our statistics, the following most often do not work: App, Login, Website.

Current status: No failures

At the moment, according to our data, Sunsynk is working fine, but single failures are possible. If Sunsynk does not work for you, then report your problem and write a comment.

Sunsynk outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 01:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/100063961543243
  • Twitter: http://www.twitter.com/SunsynkLtd
Sunsynk is used to monitor and manage solar inverter systems, and the app, login, and website each matter for different reasons. When one part stops working, it can look like a total outage even if your inverter keeps running fine. This page collects user reports, groups them by component, and shows recent patterns so you can tell the difference between a service problem and something local to your setup.
Sunsynk provides software for monitoring solar power systems, including a mobile app, an online login portal, and the main website. Owners typically use it to check generation figures, battery status, and inverter settings without walking to the physical unit. Problems usually cluster around login sessions that expire unexpectedly, the app failing to load live data, or the website responding slowly. Sync delays between the inverter and the monitoring platform are also common and often clear on their own. Before assuming a fault, check your internet connection and confirm your router can reach the inverter's dongle or gateway. Try logging out and back in, and see whether the issue appears on both the app and the website. If only one channel is affected, the reports below will show which component others are flagging too.

Questions

Is Sunsynk down right now?

According to reports on this page, Sunsynk looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Sunsynk yet.

My app shows no data but the inverter works. Is that an outage?

Often not. The inverter can keep running while the monitoring link is down. Check whether the website shows the same gap, and look at your local connection before reporting a fault.

Why do I keep getting logged out of the Sunsynk portal?

Expired sessions are a frequent cause. Clear your browser cookies or update the app, then sign in again. If it continues across devices, report it as a login problem so others with the same issue are counted.

Sunsynk - error and failure reports, troubleshooting methods

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