Is UberCab down or not working?

What happened to Uber, why did the service go down and not work? Here you can see who else is having the same problem with Uber, as well as possible solutions. According to our statistics, the following most often do not work: App, App Is Frozen, App Update Issue, App Won't Open, Login, Mobile App, Payment, Payments, Poor App Speed, Ride Request, Ride Tracking, Server Connection, Uber Driver, Website.

Current status: No failures

At the moment, according to our data, Uber is working fine, but single failures are possible. If Uber does not work for you, then report your problem and write a comment.
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Uber outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 23:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Website: https://help.uber.com/?uclick_id=617404e7-114f-4fa7-97fa-791151b7ab74
  • Twitter: http://www.twitter.com/uber

Facts

Developer Uber
Owned by Morgan Stanley
Official website uber.com
Started 2009
Country United States, Netherlands

Related

About Uber

Uber (also known as UberCab or Uber Technologies, Inc.) is a ridesharing, food delivery, and transportation network company headquartered in San Francisco, California. It was founded in March 2009 and operates online at uber.com. The company develops its own software and operates in the United States and the Netherlands. Its sectors include the transportation and mobile app industries, and its main owner is Morgan Stanley.
Uber connects riders with drivers and handles food delivery through its mobile apps and website. When something breaks, it usually shows up as a stuck ride request, slow app, or payment error. This status page collects user reports so you can see whether others are hitting the same problem before you reinstall anything or contact support.
Uber is a ridesharing and food delivery platform. You book a trip or an order in the app, track it in real time, and pay through a saved payment method. The driver app and rider app both depend on Uber's servers for matching, tracking, and pricing. Most reported issues fall into a few groups: ride requests that never find a driver, live tracking that freezes, logins rejected on a working password, and cards declined at checkout. Slow app performance and update problems are also common, especially right after a new app release. Server connection errors tend to affect many users at once; app-specific trouble usually affects one device. Before reporting, check a few things on your side. Make sure your app is updated and your internet connection is stable. Try closing and reopening the app, or sign out and back in. If a payment fails, confirm your card details and billing address. If the app stays broken on every network, a service problem is more likely than your phone.

Questions

Is Uber down right now?

According to reports on this page, Uber looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Uber yet.

Why can't I request a ride even though the app opens?

Check that you have a stable internet connection and that your payment method is valid. If the app shows a connection or server error, the problem is likely on Uber's side. Watch this page for a spike in reports.

My payment was declined but my card works elsewhere. What now?

First confirm the card number, expiry date, and billing address in the app. Remove and re-add the card if the details look correct. If other users report payment problems at the same time, wait and try again once the service recovers.

Uber - error and failure reports, troubleshooting methods

Is UberCab down or not working?
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