Is Ultra Mobile down or not working?

What happened to Ultra Mobile, why did the service go down and not work? Here you can see who else is having the same problem with Ultra Mobile, as well as possible solutions. According to our statistics, the following most often do not work: E-mail, Mobile Internet, Mobile Phone, No Signal, Texting, Total blackout, Website.

Current status: No failures

At the moment, according to our data, Ultra Mobile is working fine, but single failures are possible. If Ultra Mobile does not work for you, then report your problem and write a comment.
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Ultra Mobile outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 22:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/100069055365009
  • Twitter: http://www.twitter.com/ultra_mobile

Facts

Parent organization T-Mobile US
Country United States

Related

  • T-Mobile US

About Ultra Mobile

Ultra Mobile (Q105702054) is an American MVNO provider that uses the T-Mobile network. It operates as a business and telecommunications company, is based in the United States, and is owned by T-Mobile US. Its services operate in the wireless industry.
Ultra Mobile is a prepaid mobile provider in the United States that runs on the T-Mobile network. This status page tracks reported problems with calls, texting, mobile data, e-mail, and the Ultra Mobile website. Reports come from users, so a spike usually means something is affecting many people at once. If you see a quiet page but still have trouble, the issue may be local to your device or account.
Ultra Mobile is a mobile virtual network operator. It sells prepaid plans and uses T-Mobile's network for coverage, so network-level problems often show up here as well as on T-Mobile's own status pages. Most reports fall into a few groups: no signal, failed calls, texts that do not arrive, slow or missing mobile data, e-mail issues, or a total blackout in an area. Website and login problems are less common but do happen. Before reporting, try a few things on your side. Toggle airplane mode, restart your phone, and check that your plan has remaining data and minutes. Confirm mobile data is switched on and that your APN settings match Ultra Mobile's setup guide. If you are indoors, move near a window or step outside, since building materials can block signal. A SIM reseating fixes some no-SIM and no-service errors. If everything looks fine locally and this page shows a spike in reports, the problem is likely on the network side and usually clears once crews finish their work.

Questions

Is Ultra Mobile down right now?

According to reports on this page, Ultra Mobile looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Ultra Mobile yet.

Why do Ultra Mobile problems sometimes mirror T-Mobile outages?

Ultra Mobile is an MVNO that rides on T-Mobile's network. When the underlying network has trouble in your area, Ultra Mobile customers feel it too. Fixing it is in T-Mobile's hands, so restoration times match the network operator's response.

My phone shows no signal but the status page looks calm. What should I do?

A calm page usually means reports are low, which points to a local issue. Restart your phone, toggle airplane mode, reseat your SIM, and verify your plan is active with remaining service. If nothing helps, contact Ultra Mobile support, since account or SIM problems rarely show up as mass reports.

Ultra Mobile - error and failure reports, troubleshooting methods

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