Is Vancouver City Savings Credit Union down or not working?

What happened to Vancity, why did the service go down and not work? Here you can see who else is having the same problem with Vancity, as well as possible solutions. According to our statistics, the following most often do not work: Account Balances, ATM, Bill Pay, Credit Card, Deposits, Funds Transfer, Mobile Banking, Mobile Login, Online Banking, Online Login, Withdrawals.

Current status: No failures

At the moment, according to our data, Vancity is working fine, but single failures are possible. If Vancity does not work for you, then report your problem and write a comment.
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Vancity outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 02:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/311186772311080
  • Twitter: http://www.twitter.com/Vancity

Facts

Official website vancity.com
Started 1946
Country Canada

About Vancity

Vancity, also known as Vancouver City Savings Credit Union, is a Canadian credit union and financial services business headquartered in Vancouver. It was founded in 1946 and operates in the financial services, banking, and payment industries. Its website is https://www.vancity.com/.
Vancity, short for Vancouver City Savings Credit Union, is a Canadian credit union founded in 1946. It offers personal and business banking, including online banking, mobile apps, cards, and ATM access. On this page you can track whether its services are working normally or reporting problems, so you know whether an issue is on Vancity's side or yours.
Vancity is a member-owned credit union based in Vancouver, Canada. Members use it for everyday banking: checking balances, paying bills, transferring funds, depositing cheques, and using debit or credit cards. Services are available through branches, ATMs, online banking in a browser, and the mobile app. When problems come up, they usually involve logging in, sessions dropping out of the mobile app, delayed transfers, or card payments declining at checkout. ATM withdrawal errors and bill payment delays are less common but do happen. Most issues are tied to one channel rather than the whole institution. Before assuming a full outage, check a few things on your end. Confirm your internet connection works, try the other channel (the website if the app fails, or the app if the site fails), and verify your card isn't blocked or expired. A password reset or app update often clears login trouble quickly.

Questions

Is Vancity down right now?

According to reports on this page, Vancity looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Vancity yet.

Why can I log in to the website but not the mobile app?

The two channels run separately, so one can fail while the other works. First update the app to the latest version, then try again. If it still fails, use online banking in your browser and check this page for reports on mobile login problems.

My card was declined but my balance is fine. What should I do?

Check whether you're near your daily limit and that the card isn't expired or blocked. If everything looks correct on your side, try another card or payment method for now and monitor this page to see if card transactions are being reported as affected.

Vancity - error and failure reports, troubleshooting methods

Is Vancouver City Savings Credit Union down or not working?
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