Is Vumatel down or not working?

What happened to Vumatel, why did the service go down and not work? Here you can see who else is having the same problem with Vumatel, as well as possible solutions. According to our statistics, the following most often do not work: E-mail, Internet, Television, Total blackout, Website.

Current status: No failures

At the moment, according to our data, Vumatel is working fine, but single failures are possible. If Vumatel does not work for you, then report your problem and write a comment.
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Vumatel outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 09:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Also seeing reports right now

Other services in this category

Official links

  • Facebook: https://www.facebook.com/1508631909356172
  • Twitter: http://www.twitter.com/vumatel

About Vumatel

Vumatel is a South African based licensed infrastructure service provider. It operates as a business.
Vumatel builds and operates fibre network infrastructure in South Africa. When the network has a problem, homes and small businesses can lose internet, e-mail, or television service all at once. This page tracks reported problems with Vumatel services and gives you plain guidance on what to check before you log a fault.
Vumatel is a licensed infrastructure service provider based in South Africa. It installs and maintains fibre-to-the-home networks, and other internet service providers use that network to deliver connectivity to their customers. In practice, that means a Vumatel fault can affect many households across several ISPs at the same time. The most common problems are a total loss of connectivity, slow or unstable speeds, and devices that cannot reach the network after load shedding or a power cut. E-mail and television services can also be disrupted, since both depend on the underlying fibre link staying up. Outages sometimes follow maintenance work or damage to fibre cables. Before you report a fault, check your own setup. Confirm theONT and router have power and that their lights look normal. Restart the router once and test a wired connection if you can. If your ISP's status page points to a Vumatel network incident, the fault is usually not in your home, and this page will show reports as they come in.

Questions

Is Vumatel down right now?

According to reports on this page, Vumatel looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Vumatel yet.

Who do I contact when my Vumatel line is down?

Report the fault to your internet service provider first, not to Vumatel directly. Your ISP manages your account and will escalate genuine network faults to Vumatel on your behalf.

Why did my fibre stop working after load shedding?

Power cuts can leave network equipment unpowered or cause devices to fail when electricity returns. Wait a few minutes after power is restored, then restart your ONT and router. If the connection still does not come up, log a fault with your ISP.

Vumatel - error and failure reports, troubleshooting methods

Is Vumatel down or not working?
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CC Benito - a day ago - Oct 22, 2026 10:41 AM
The fibre is down in Rosemount East London