Is Virgin Money down or not working?

What happened to Virgin Money, why did the service go down and not work? Here you can see who else is having the same problem with Virgin Money, as well as possible solutions. According to our statistics, the following most often do not work: Account Balances, ATM, Bill Pay, Credit Card, Deposits, Funds Transfer, Mobile Banking, Mobile login, Online Banking, Online Login, Withdrawals.

Current status: No failures

At the moment, according to our data, Virgin Money is working fine, but single failures are possible. If Virgin Money does not work for you, then report your problem and write a comment.
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Virgin Money outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 22:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/100064584348144
  • Twitter: http://www.twitter.com/VirginMoney

Facts

Owned by Virgin Group
Official website virgin.com
Started 1995
Country United Kingdom

Related

  • Virgin Group

About Virgin Money

Virgin Money is a financial services brand and bank headquartered in the United Kingdom, founded in 1995 and part of the Virgin Group. The brand name is used by three independent brand-licensees worldwide. It operates in the banking and financial services industry, with an official site at virgin.com/money.
Virgin Money offers banking through online and mobile channels, covering balances, transfers, card payments, and cash access at ATMs. When one of these services stalls, it is usually a temporary fault on the bank's side rather than a problem with your account. This page tracks reported issues across Virgin Money's digital services so you can see whether others are affected too, and it updates as new reports come in.
Virgin Money is a UK-based financial services brand offering current accounts, credit cards, savings, and everyday banking tools through its website and mobile app. Customers use it for checking balances, paying bills, moving money between accounts, and withdrawing cash. The services that most often report problems are mobile and online login, funds transfers, and card payments. Occasional ATM or bill pay disruptions also appear, typically during maintenance windows or short service interruptions. Before assuming an outage, check your internet connection, update the app to the latest version, and try logging in through the website if the app fails. If your card is declined at one ATM, try another or check your account limits in the app.

Questions

Is Virgin Money down right now?

According to reports on this page, Virgin Money looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Virgin Money yet.

Why can I see my balance but not transfer money?

Transfers rely on a separate payment service from balance viewing. One can fail while the other keeps working. Wait a few minutes and retry; if it persists, check this page for reported transfer issues.

What should I try before contacting support about the mobile app?

Check your connection, close and reopen the app, and install any pending updates. If login still fails, try the website instead — if that works, the issue is likely with the app or its connection to the bank's servers.

Virgin Money - error and failure reports, troubleshooting methods

Is Virgin Money down or not working?
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