Is WeArePlanet down or not working?

What happened to WeArePlanet, why did the service go down and not work? Here you can see who else is having the same problem with WeArePlanet, as well as possible solutions. According to our statistics, the following most often do not work: App, Funds Transfer, Login, Payments, Purchases, Website.

Current status: No failures

At the moment, according to our data, WeArePlanet is working fine, but single failures are possible. If WeArePlanet does not work for you, then report your problem and write a comment.
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WeArePlanet outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Weight 0 0 0 0 0 0
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Total weight in 24 hours: 0 Busiest hour: 22:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

WeArePlanet is a payment service used by online shops and service providers to process card payments and other checkout methods. If checkout fails, a payment is stuck, or logins to the merchant portal stop working, this page shows current service status, recent incidents, and reported problem types so you can tell whether the issue is on the platform side or yours.
WeArePlanet provides payment processing for merchants. It handles transactions at checkout, settles funds to merchant accounts, and offers a dashboard where shop operators manage payments, refunds, and settings. Common problems include declined transactions, delayed settlement of funds, timeouts during checkout, and trouble signing in to the merchant portal. These can affect one payment method or the whole platform. Check your own setup before assuming an outage. Verify your API credentials, confirm your payment method configuration, and test with a small transaction. If the dashboard is unreachable, try another browser or network. This page lists current incidents and the problem types users have reported.

Questions

Is WeArePlanet down right now?

According to reports on this page, WeArePlanet looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for WeArePlanet yet.

Why was my customer's payment declined?

Declines can come from the card issuer, the payment method, or a configuration issue in your merchant setup. Check the transaction details in your portal first. If declines spike across many customers and methods, an incident may be listed on this page.

How do I report a problem that is not listed here?

Gather your transaction ID or the time the issue occurred, then contact WeArePlanet support or file a report through this status page. User reports help confirm whether a problem affects many merchants or just one account.

WeArePlanet - error and failure reports, troubleshooting methods

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