Is Lazada down or not working?

What happened to Lazada, why did the service go down and not work? Here you can see who else is having the same problem with Lazada, as well as possible solutions. According to our statistics, the following most often do not work: App, Check-out, Login, Order Tracking, Website.

Current status: No failures

At the moment, according to our data, Lazada is working fine, but single failures are possible. If Lazada does not work for you, then report your problem and write a comment.
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Lazada outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 23:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/100064395444075

Facts

Owned by Tesco, Alibaba Group
Parent organization Alibaba Group
Official website lazada.com, lazada.sg, lazada.co.id, lazada.com.my, lazada.com.ph, lazada.co.th
Started 2012
Country Singapore, Indonesia, Malaysia, Philippines, Thailand, Vietnam

Related

About Lazada

Lazada Group is a Singaporean-Chinese e-commerce company founded in 2012 and headquartered in Singapore. It operates in Singapore, Indonesia, Malaysia, the Philippines, Thailand, and Vietnam. The company is owned by Alibaba Group. Its services include e-commerce, retail, and electronics, and it runs localized sites such as lazada.sg, lazada.co.id, lazada.com.my, lazada.com.ph, and lazada.co.th.
Lazada is one of the largest online marketplaces in Southeast Asia, serving shoppers in Singapore, Indonesia, Malaysia, the Philippines, Thailand, and Vietnam. With millions of orders moving through the platform every day, occasional hiccups with checkout, login, or order tracking can happen. This page collects live user reports so you can see at a glance whether others are running into the same problem.
Lazada is an e-commerce marketplace where buyers and sellers trade goods across six Southeast Asian countries. It runs a website and mobile apps, with its own logistics and payment options built in. The company was founded in 2012 and is owned by Alibaba Group. The most common trouble spots are checkout failures during big sales, login issues after app updates, order tracking that stops refreshing, and app crashes on older devices. Payment errors and slow loading pages also get reported during peak shopping hours. Before reporting a problem, try a few quick checks. Update or reinstall the app. Log out and back in. Clear your browser cache if you use the website. Confirm your payment method has funds and that your card details are current. If tracking seems frozen, note that updates can lag by a few hours after dispatch.

Questions

Is Lazada down right now?

According to reports on this page, Lazada looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Lazada yet.

Why does my payment fail at checkout even though my card works elsewhere?

Marketplace checkouts use their own payment gateway, and some banks flag these transactions by default. Contact your bank to confirm the charge is not being blocked, then retry with another payment method in the Lazada app.

Why is my order tracking not updating for days?

Tracking updates depend on the courier scanning each package. Gaps of one to two days are common during busy periods. If there is no movement after several days, open a case through your order page or contact Lazada customer service.

Lazada - error and failure reports, troubleshooting methods

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